Job Description

Job Description

Job Description

Job title: Counter Sales Associate.

Reports to: Branch Manager.

Classification: Non-Exempt.

Schedule: Monday Friday, 7:30AM 4:30 PM / 40 hours a week.

Summary/Objective:

The Counter Sales Associate position is responsible for handling all sales functions in a professional manner for counter customers by providing prompt and efficient service to achieve maximum sales and customer satisfaction.

Essential Functions:

• Sells merchandise to customers over the counter.
• Suggests product selections to customers.
• Prepares sales invoices and receives customer payment or credit authorization.
• Displays new merchandise.
• Reviews and maintains inventory levels.
• Recommends new stock items.
• Maintains security of the cash drawer and all sales and shipping transaction paperwork.
• Perform additional assignments per supervisor's direction.

Competencies:

• Communication proficiency.
• Teamwork.
• Customer/client focus.
• Basic computer skills.
• High degree of professionalism.
• Decision-making, problem-solving, and analytical skills.
• Organizational, multi-tasking, and prioritizing skills.

Supervisory Responsibility:

The Counter Sales Associate position does not have any direct supervisory responsibilities.

Working conditions:

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk.

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.

Position Type and Expected Hours of Work:

This is a full time position. Days and hours of work are Monday through Friday, 8:00am-5:00pm. The employee must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

Travel: 

No travel required.

Education and Experience:

• 1-2 years electrical distribution experience.
• High School Diploma or GED. 

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